Terms and Conditions
Terms and Conditions for Midnight Mountain Fabrics may change at any time without notice
Fabric Bases and Prices. Sold by the meter (39") in CAD:
- 95/5 Cotton/Lycra Jersey knit: 260gsm 58" wide.
- 95/5 Cotton/Lycra French Terry knit: 280gsm 58" wide.
- 95/5 Bamboo/Lycra 240gsm.
- Solids - 95/5 Cotton/Lycra jersey knit: 230gsm 68”-72” wide.
All fabric is digitally printed in China, with high quality reactive dye. To best enjoy the quality of your fabric for longer, please wash in cold water with similar colours, and tumble dry on low.
PREORDER TURN AROUND TIME
Please expect our preorders to take around 6-8 weeks to be printed and shipped to us. As there are sometimes delays with the printing process due to flaws, misprints, or international holidays/ shut downs, we advise that there is always a risk of further delays. We do not consider a round delayed until it has been over 12 weeks between the end of the preorder, and us receiving the fabric. If a round is delayed beyond 12 weeks we will begin notifying customers. Please allow 1-2 weeks for cutting and shipping of orders once we receive the bulk fabric.
We offer payment via Visa, Mastercard, or Paypal. Layaway is offered during preorders for orders greater than $100 before shipping and taxes. Use code LAYAWAY50 to reduce the order amount by 50%, and the remaining 50% is due at a later date (specified at the start of each individual preorder) with a $5 layaway fee added to the final invoice. The initial 50% paid when ordering is NON-REFUNDABLE when an order is cancelled due to unpaid layaway invoices.
***Unpaid Layaway Invoices*** By using the layaway coupon code the customer agrees to pay the remaining 50% owed at the end of the layaway period. If this balance is not paid by the due date, the entire order will be cancelled, and the 50% paid upon ordering will be turned into store credit that can be used to make purchases at www.midnightmountain.ca but is not redeemable as cash.
CANADIAN SHIPPING: $10 flat rate shipping throughout Canada on orders under $100.
$5 Flat rate shipping throughout Canada on orders over $100, and free shipping throughout Canada on orders over $200.
Unfortunately we do not offer local pickup anymore.
US SHIPPING: $15 flat rate shipping throughout the United States on orders under $100.
$10 shipping throughout the United States on orders over $100.
International Shipping outside the U.S. and Canada: We welcome international customers, and will make every effort we can to get our fabric to you! Please do not hesitate to contact us for international shipping rates.
Retail orders typically ship between 3-5 business days after order is paid
Every shipment needs to have an order where the “Flat Rate” shipping has been selected. This is the order that will be shipped. If you plan on adding to it, leave a note in the comment section of your order asking us to hold it for you.
Every subsequent order can have the “Add to Existing Order” option selected. There is a $2 handling charge associated with this option for each additional order.
When you have finished adding onto your original order, and you would like it shipped, please tell us in the order notes when placing the final order.
If you have an order that hasn’t shipped yet and you did not comment asking for it to be held, please contact us by emailing firstname.lastname@example.org prior to making an "Add to Existing Order" combine order.
If adding to an order would have qualified you for a lower shipping rate, we unfortunately won't be able to refund the difference.
We will cancel and refund without notice any orders that have the "Add to Existing Order" option selected but does not include an order number that you are combining with.
RETURN POLICY/ FLAWS
We have sourced high quality fabric from a quality printer, so our flaws are few and far between. There are, however, times when the digital printing process causes very small white flecks, or small streaks. We try our best to make cuts that do not include these, but sometimes it is unavoidable. We do not considered fabric flawed for return or replacement if the flaw is smaller than a dime.
Please inspect your fabric as soon as you receive it, and prior to washing. If you notice anything wrong with your fabric, please contact us immediately BEFORE WASHING OR CUTTING THE FABRIC.
A cut that has flaws within 4” of the selvage is not considered flawed fabric that requires replacement.
All requests for returns must be within 7 days of receiving your order. We want you to love our fabric, so if you are unhappy, please contact us so we can best resolve the situation.
We typically begin the production process for our prints before the end of a preorder. Because of this, we do not allow cancellations of a preorder order except in exceptional circumstances. Due to the nature of this business, we are not able to offer cancellations on retail orders that we have begun preparing.
We list products based on an estimation of how much we have left. Typically we list inventory lower than what is actually in store to avoid overselling, and may re-list more metres after an item has sold out and we have determined how much is remaining. Very rarely, due to unexpected flaws in a roll of fabric, the quantity of non-flawed fabric listed may accidentally have been listed too high, in which case we will refund the amount oversold.